FAQ'S
FREQUENTLY ASKED QUESTIONS
We've answered some frequently asked questions from our customers
We do offer Standard Shipping, Express Shipping and Click & collect.
We are always trying to keep our delivery prices as low as possible. Your Shipping cost will be calculated at the checkout.
Also we do offer, Complimentary Shipping on all orders over $60.Â
You are not required to create an account to make a purchase. But, We recommend that you create an account to enjoy the full benefits of our website, including changing your contact details, storing payment methods, and managing address details.
All our products are listed on our website. However, if you are unable to find any product or have any questions please don’t hesitate to email us on [email protected] and Our friendly team will get back to you as soon as possible.
Yes, we do. You can choose `click & collect` option at the checkout and simply pick up from our store in Drummoyne. We will send you an email once your order is ready for pickup.
 Your Click & Collect order can be picked up from our store at: Â
173, Victoria Road, Drummoyne. NSW. 2047
After your order has been dispatched, you will receive an email with all the tracking details.
If your order hasn’t yet been shipped, we may be able to amend the delivery address. Please get in contact with our customer service team as soon as possible to let them know the issue. Please ensure you have the order number included in your message.
If your item/s has already been shipped, unfortunately we wont be able to change your address.
Yes, we can deliver to PO Boxes and Parcel Lockers.
Yes, just LOGIN to your account our website using your emails address and password and on the 'My Account' page you can review your recent orders.
Security of our customers are really important to us. We use SSL technology to protect all our customer details on our website. We do not retain any credit card numbers and all details submitted are encrypted.